Cédric J.

Cédric J. is an experienced IT professional with a strong background in systems and network administration, technical support, and installation services. Currently working at Smartway since December 2020, responsibilities include analyzing and diagnosing incidents, maintaining equipment, and ensuring the functionality of technical solutions using tools like HubSpot and Zendesk. Previous positions include systems and network administrator at Claranet France, where Cédric focused on incident resolution and system security, and technician roles at Orange, where duties involved monitoring DSL traffic and managing telecommunications equipment. Earlier experience includes a position as an assistant director in the tourism sector and roles in commercial representation, demonstrating a diverse professional background. Cédric is certified in CISCO CCNA and has practical skills in scripting, virtualization, and IT service management.