Manon Forgeaud

Manon Forgeaud possesses extensive experience in account and customer success management, currently serving as Key Account Manager and Customer Success Manager at Smartway (Zéro-Gâchis) since January 2021. Prior roles include Responsable réseau at FOUCADE Paris, where responsibilities involved managing and developing physical retail points, and Responsable développement réseau at Compagnie Royale des Indes Orientales, focusing on network development and product strategy. Manon's early career featured positions such as Assistante Chef de Produits at Melitta, where collaboration with Product Managers was essential for brand management, and Chef de Secteur at Brioche Pasquier, overseeing a portfolio of 80 supermarkets. Additional experience includes supporting the western network at Bio c' Bon and an international stint at Katikies Hotel. Manon earned a Master's in Project Management from SKEMA Business School and holds a Bachelor's degree from Excelia, alongside an academic expatriation in China.