Sofia Alfaro is a results-driven business leader with over six years of experience managing nearshore tech talent operations for U.S. companies. Since 2019, they have served as Country Manager and Account Manager at Smash, where they lead client relationships and oversee talent operations in Costa Rica. Sofia specializes in account management, recruiting strategy, business development, and cross-cultural leadership to empower professionals and help companies scale efficiently. They earned a Bachelor’s Degree in Business Management from Western Governors University in 2025. Prior to their role at Smash, Sofia held positions as a Senior Finance Analyst and Associate Production Manager at Prodigious Latin America and BSR Account Owner at IBM.
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