Joseph Murphy has extensive experience in technology and support roles, currently serving as an Agile Team Member at SMC3 since October 2014, focusing on product development and support within the LTL industry. Previously, Joseph held the position of Systems Administrator at Thompson Technologies, leading a level 2 support team for Chick-fil-A's corporate staff from January to October 2014. Earlier in their career, Joseph worked at NCR Corporation as a Helpdesk Supervisor from December 2009 to January 2014, overseeing a retail helpdesk that provided support for POS and Self Service machines.
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SMC3
SMC³ is a hub of expertise in the LTL arena. Fueled by heavyweight, analytical APIs, SMC³ delivers its core competency – LTL pricing expertise – through collaborative pricing technology that supports end-to-end, ongoing predictability in shipper/3PL-carrier relationships. More than 5,000 North American shippers, carriers, logistics service providers and freight-payment companies rely on SMC³’s sophisticated LTL base rates, content, and expert bidding and planning tools to make the best business decisions, achieve higher returns on their transportation investment, and meet the dynamic demands of the market. Through hosted API solutions, SMC³ supports the entire supply chain with industry-leading speed, reliability and performance. SMC³: Investing a lifetime to help optimize freight transportation.