Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses

Information Technology

Smile.io

Smile.io's headquarters in Kitchener, Canada

Mike Rossi

Bill Curtis

Ankit Patel

This department focuses on designing, building, and maintaining software applications and platforms.

Software Development

The Engineering Team at Smile.io is responsible for designing, developing, and maintaining the company's loyalty program platform. This includes creating scalable software solutions, ensuring robust data management and security, and optimizing performance to enhance user experience for small businesses. The team collaborates to innovate and implement new features that drive customer retention and engagement.

Engineering Team

The Customer Support and Success team at Smile.io is dedicated to helping merchants maximize their loyalty programs. They provide technical support, billing assistance, and tailored success strategies to ensure small businesses effectively engage and retain customers. This team serves as the frontline for resolving issues and enhancing merchant satisfaction with Smile.io’s services.

Customer Support and Success

This department focuses on ensuring the reliability and performance of systems and infrastructure.

Reliability Engineering

This department handles customer inquiries and provides assistance through live chat services.

Customer Support

This department focuses on designing, building, and maintaining data systems and infrastructure to support data analysis and accessibility.

Smile.io

Org chart

Teams

Software Development

Engineering Team

Customer Support and Success

Reliability Engineering

Customer Support

Data Engineering

Offices

Smile.io

Org chart

Teams

Software Development

Engineering Team

Customer Support and Success

Reliability Engineering

Customer Support

Data Engineering

Offices

Related companies