Florian PENA is a seasoned professional in digital experience and project management, currently serving as the Head of Delivery Platform at Smile since November 2016, overseeing a global delivery framework for CMS, DXP, and MarTech solutions. With a diverse background, Florian has held various positions including Project Director - Engagement Manager for a dedicated digital team for pharmacological and retail clients, PHP Delivery Center Lead for a French PHP Factory, and Senior Project Manager for a bank's digital team. Previous experience includes project management roles at CGI focused on CRM applications, a technical position at HORIBA ABX as an Industrial Maintenance Technician, and production work at Nestlé Waters. Florian holds a Licence Professionnelle in quality control, a BTS in IT and networks for industry and services, and a Baccalauréat STI in Electronic Genius from educational institutions in France.
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