JE

Jose Estrada

Trainer, Member Services at SmithRx

Jose Estrada has a diverse professional background in the hospitality, customer service, and healthcare financial services industries. At SmithRx, Jose has excelled in training new hires, developing the member support team, and providing exceptional customer service. Previously, Jose demonstrated leadership skills as a Front Office Manager and Night Manager at Crestline Hotels & Resorts. Jose also gained experience in financial services as a Customer Care Professional at Optum Bank. Jose's commitment to delivering outstanding service and managing teams effectively has been evident throughout their career. Jose is currently pursuing further education at the University of Utah.

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Timeline

  • Trainer, Member Services

    March 1, 2024 - present

  • Member Support Associate Trainer

    March, 2022

  • Member Support Enablement Coordinator

    July, 2021

  • Member Support Specialist

    October, 2020