Mark Wilson

Mark Wilson has extensive work experience in operations management. Mark started their career at Verizon Wireless in 2001 as an Operations Manager, where they successfully managed day-to-day activities and consistently produced top results. Mark also led teams and oversaw operations of up to 120 employees.

In 2013, Wilson joined Verizon Enterprise Solutions as an Associate Director, responsible for managing operations and achieving customer satisfaction in the Business and Government center. Mark supervised 8-12 supervisors and 80-120 front-line representatives, focusing on customer experience, sales, and productivity.

Wilson then joined Wayfair in 2019 as a Senior Operations Manager. Mark led supplier and customer-facing teams, ensuring revenue protection and addressing gaps. Mark collaborated with various departments to align on company policies. Mark faced challenges during the COVID pandemic and adapted to changing customer behavior.

Currently, Wilson is a Senior Operations Manager at SmithRx, starting in 2023. No specific details about their role have been provided.

Mark Wilson attended Utah Valley University from 1996 to 2000 and earned a Bachelor of Science (B.S.) degree in Business Administration and Management, General.