Abigail Lim is currently the Head of Technology Solutioning at SMITS, Inc., a position they have held since 2025. Previously, they served as the Program Coordinator and the Head of the IT Service Desk and Command Center at SMITS, Inc. from 2018 to 2019. Between 2012 and 2017, Abigail held the role of Senior Operations Manager in Service Delivery at TTEC and briefly served as General Manager at Stellar Philippines in 2017.
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