Jaypee M. is an experienced IT professional currently serving as the Service Delivery Head for Application Maintenance and Support at SMITS, Inc., a subsidiary of San Miguel Corporation, since September 2017. Jaypee has a strong background in IT solutions, focusing on business process analysis, problem management, and service delivery excellence. Previous roles include Senior Consulting Specialist, IT Applications Specialist, and various positions supporting SAP and Microsoft Dynamics CRM systems across multiple companies, including Radius Telecoms, Cape plc, and Daewoo International Corp. Jaypee holds a Bachelor of Science degree in Electronics and Communications Engineering from the Technological University of the Philippines.
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