JC

Jennifer Capps

Head of Onboardings and Projects at Smoothwall

Jennifer Capps has extensive work experience in project management and customer service. Jennifer started their career at Transaction Network Services in 2007, where they worked as an ATM Desk - Customer Services representative for four years. In 2011, Jennifer transitioned into the role of Project Coordinator, a position they held until 2015. In 2015, they joined Smoothwall as a Project Manager, where they played a key role in various projects. Jennifer's contributions and expertise led to their promotion to the role of Head of Onboardings and Projects in September 2019, a position they currently hold at Smoothwall.

Jennifer Capps has a Bachelor's Degree in Law and Criminology from the University of Lincoln, which they completed between 2004 and 2007. In 2015, they obtained a Prince2 Practitioner certification in Project Management from ILX. Then, in 2019, they earned a Foundation certification in ITIL from the Knowledge Academy. Additionally, in October 2020, they obtained the APM Project Management Qualification (PMQ) from the Association for Project Management.

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