Mickey Jones has extensive experience in customer service and management, serving as the Director of Customer Care at First American SMS from September 1983 to January 2024. During this tenure, Mickey held various roles including Director of Customer Service from December 2009 to 2017, Product Manager, Quality Assurance Manager, Accounts Receivable Manager, Help Desk Manager, and Training Manager, in addition to responsibilities as a software installer and trainer. Prior to this position, Mickey served as the Director of Implementation and Training at Summit Escrow from September 1976 to August 1983, and worked as an Escrow Officer/Certified Escrow Officer. Mickey is a graduate of Paradise Valley High School.
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