James Kidd is a Cloud Systems Administrator with extensive experience in managing and maintaining cloud-based applications and infrastructure. Currently working at SMX since April 2024, James oversees AWS-based SaaS applications, focusing on infrastructure, applications, networking, databases, and security. Previously, at Resource Management Concepts, Inc. from March 2022 to April 2024, James provided Tier 3 support and managed application configurations and project policy infrastructure. James also contributed as a Systems Administrator at UICGS / Bowhead Family of Companies and idX Corporation, where responsibilities included customer support, troubleshooting hardware and software issues, and managing IT infrastructures. James holds a Bachelor’s Degree in Information Systems from Virginia Commonwealth University and an Associate of Arts and Sciences from Germanna Community College.
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