Janice Holcombe is an experienced Technical Advisor currently working at SMX since October 2021. Prior to this role, Janice served as a Senior Consultant at Datastrong from January 2017 to August 2023, and held various positions at MicroStrategy from 2002 to 2015, including Director of Worldwide Advanced Product Support and Senior Product Group Manager. Janice has a strong background in managing technical support operations, improving product support processes, and training teams in troubleshooting techniques. Janice holds a Master's degree in Information Technology from Virginia Tech and a Bachelor's degree in Electronics and Communications from Tecnológico de Monterrey.
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