Stephanie Bryan

Stephanie Bryan is an experienced IT professional specializing in service transition and support roles. Currently serving as an IT Service Transition Specialist at SMX since April 2022, Stephanie previously held positions at Johnson Matthey as a Senior Service Desk Technician and Service Desk Technician, managing user account needs for over 14,000 global employees while ensuring adherence to procedures and providing training. Prior experience includes roles at Devereux Advanced Behavioral Health as a Corporate Help Desk Systems Support Technician and Hill International, Inc. as a Site Support Analyst, where Stephanie developed and revised operational procedures and handled IT equipment management. Stephanie's career began at Walgreens as a Store Front Associate and Pharmacy Technician, gaining versatile experience across departments. Stephanie holds a Bachelor of Science in Information Science and Technology from Penn State University and an Associate's degree in Computer Science from Delaware County Community College.