Michael Langley is an experienced IT professional currently serving as an IT Service Analyst III at Snap One since June 2022, focusing on ticket triage, supporting knowledge base documentation, and leading projects to enhance IT profitability. Prior experience includes roles at LPL Financial, where responsibilities ranged from desktop support to technical support for end-user computing devices. Michael's earlier positions include Technical Support Specialist at SnapAV and Advanced Repair Agent at Geek Squad, where advanced repairs and customer support were key duties. Michael's educational background includes an Associate of Science in Computer Science from York Technical College and a degree from the University of South Carolina-Columbia.
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