Deepak Kumar Joshi is currently a Senior Manager of Customer Experience Design at Snapdeal, a position held since 2025. Previously, Deepak served as an Assistant Manager focused on Key Projects for Online Reputation Management and Escalations at Snapdeal from 2020 to 2022, and held multiple roles within the company, including Manager of CX Operations and Team Leader in Online Reputation Management. Earlier in their career, Deepak gained experience as a Team Member at Bank of America and as a Business Development Executive at Justdial. Deepak's educational background includes a Postgraduate Diploma in Business Management from Whitireia College in New Zealand and a Bachelor of Computer Applications from Manav Rachna College of Engineering, Faridabad.
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