Garth Jacobs possesses extensive experience in customer service and operational management, highlighted by a notable tenure at Snapplify from August 2017 to October 2023. As Customer Service Manager, Garth led a high-performing team focused on outstanding service delivery while overseeing daily operations and implementing training programs. Previous roles include Customer Service Supervisor, where Garth enhanced team performance and addressed customer issues, and Customer Service Specialist, where Garth implemented new systems and improved customer engagement through chatbots. Additionally, Garth co-owned MG Online from May 2020 to September 2022, successfully driving product sourcing, growth strategies, brand messaging, and operational management to ensure customer satisfaction.
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