Edwin Rocha

Edwin Rocha has extensive experience in customer service and technical support, currently serving as a Customer Service Specialist at Snapsheet Inc since July 2021, where responsibilities include managing customer expectations and handling challenging situations with a positive approach. Prior to this role, Edwin held positions as a Technician Intern at DePauw University from August 2016 to May 2020, assisting clients with technological issues, and as a Services Representative at Planet Fitness during the summer of 2017, where customer engagement and membership sales were key responsibilities. Additionally, an internship as an Accountant Intern in the Chicago Summer Business Internship program in 2014 involved financial data organization and revenue management for O’Hare and Midway airports. Edwin Rocha graduated with a High School Diploma in General Studies from DePaul College Prep in 2016 and completed a degree at DePauw University in 2020.