Alan Yao

Alan Yao is an experienced IT professional currently serving as an Enterprise Support Engineer at Snowflake since September 2025. Prior to this role, Alan held positions including Senior IT Specialist at Labcorp, where responsibilities included documenting knowledge base articles, managing network security installations, and utilizing PowerShell for reporting and user access provisioning. Previous experience includes IT Specialist/System Admin at Roundglass Living, IT Support at Edifecs, and Production Specialist at Genie. Alan's career began as a Research Scientist/Engineer at the University of Washington, where contributions included asset management and optical instrumentation testing. Alan holds a Bachelor of Science degree in Physics from the University of Washington.