Christopher Manuel

Christopher Manuel, MBA, is a Senior Incident and Escalation Manager at Snowflake, leveraging extensive expertise in incident management and people leadership. Prior to this, Christopher held positions including Sr. Supervisor at Cardinal Health and Incident/Escalation Manager at Splunk, where they successfully improved customer satisfaction and streamlined processes. With a background in customer experience management at Mizzen+Main and team management roles at Convergys, Christopher consistently demonstrated an innovative approach to complex problem-solving. They earned an MBA from LSU Shreveport and a Bachelor of Arts in Psychology from Tougaloo College.