Hao Yan is a seasoned user researcher with extensive experience in driving product development and improving user experiences across various platforms. Currently serving as a Senior User Researcher at Snowflake since December 2022, Hao Yan focuses on enhancing the admin and management experience while fostering innovative cost management and data governance solutions. Prior experience includes a role as Lead User Researcher at Chime, where research insights shaped product roadmaps for multiple tools, and a position as UX Research Manager at Facebook, overseeing a research team and developing career development products. Academic achievements include a PhD in Cognitive Psychology from Rice University, where research emphasized cognitive processing and assessment methods for stroke patients and older adults. Additional roles as a user experience research intern at Google and lecturer in English linguistics demonstrate a strong foundation in both research methodologies and educational instruction.
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