Jacob Davis

Jacob Davis is a seasoned technology professional with extensive experience in program and product management, particularly in the support and operations sectors. Currently serving as Principal Program Manager at Snowflake, Jacob previously held various roles at Cloudera, including Support Product Manager and Principal Customer Operations Engineer, contributing significantly to customer operations over a decade. Prior experience at IBM focused on advanced technical support, ensuring effective communication and troubleshooting for international clients. Earlier in their career, Jacob worked at Unicon, Inc. in roles ranging from Systems Administrator to QA Technician, where Jacob developed and maintained systems and contributed to software testing. Jacob's educational background includes studies at Mesa Community College.