Jose Visperas is a Senior Support Engineer at Snowflake, having transitioned to this role following 2.5 years as an IT Site Support Engineer within the same company. With a robust background in IT operations, they previously served as a Service Desk Manager at McCabes Lawyers, further enhancing their technical expertise in Help Desk and Technical Support. Jose's ITIL certification and proficiency in Microsoft products underpin their commitment to operational excellence and continuous improvement in aligning IT services with business needs. Their earlier experience includes roles at Allen & Overy and QBE Insurance, where they managed IT support and vendor relationships across various capacities.
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