Mac Allen is an accomplished professional with extensive experience in customer experience, sales, and technology. As the Founder and Managing Director of Emergence Labs from October 2017 to December 2021, Mac led over 125 projects focusing on enhancing customer experience for 80 clients. Following this role, Mac co-founded and served as CEO of Persy AI, which develops innovative sales communication software. Additionally, Mac's background includes roles at Ivey Business School, Bell Media, and Salesforce, where notable achievements include generating new business in the top 5% of business development representatives and managing customer service teams to improve satisfaction and efficiency. An educational foundation in Business Management and Administration from The University of Western Ontario rounds out Mac's qualifications.
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