Michael Oaks currently serves as a Cloud Support Engineer at Snowflake since June 2023. Prior to this role, Michael Oaks accumulated nearly two decades of experience at Teradata, starting as a Senior Technical Support Specialist (II) and advancing to Sr. Database Performance Analyst. In the capacity of Sr. Database Performance Analyst, responsibilities included overseeing mission-critical systems, leading customer discussions on performance issues, and conducting workload analysis using SQL and Linux. As a Sr. Product Support Engineer, Michael Oaks provided data analysis and solutions while mentoring and training other analysts. Throughout the tenure at Teradata, notable contributions included leadership in process development for incident management and performance support initiatives.
This person is not in the org chart
This person is not in any teams
This person is not in any offices