Richard Bui

Richard Bui is an experienced operations professional currently serving as a Sales Operations Analyst at Snowflake since April 2022, specializing in process optimization and sales enablement through scalable workflows and cross-functional collaboration. Prior to this role, Richard spent five years at ServiceNow, progressing from CRM Support Specialist to Senior Sales Business Analyst, where responsibilities included analyzing business processes, articulating requirements for internal development, and managing project backlogs. Earlier experience at Solid State Optronics as a Sales Support Specialist involved reporting bookings, assisting sales teams, and managing CRM databases. Richard holds a Bachelor of Science in Business Administration and Management from San José State University.