Kayode A. has extensive experience in IT support and project management, spanning from help desk support to technical analysis. At MultiChoice Group, Kayode served as Help Desk Support Team Lead, efficiently managing T1 and T2 support tickets and enhancing internal documentation. Subsequent roles include IT Specialist at Intellifi, where Kayode provided technical support and served as an escalation point for junior staff, and Tier II IT Helpdesk Support at Rogers Communications, focusing on troubleshooting network and hardware issues. A current IT Project Specialist at Sobeys, Kayode has also worked as a Technical Support Analyst at QHR Technologies, assisting with telehealth software across Canada. Kayode holds a Bachelor of Technology and an MBA in Human Resources Management from Ladoke Akintola University of Technology, complemented by an IT Support Analyst certification from NpowerCanada.
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