Ravi B. is a Technical Account Manager at SOCi, Inc. since July 2023, bringing diverse experience in account management and technical support. Previously, Ravi served as an Account Manager at Computershare U.S. from February 2023 to May 2023, where tasks included troubleshooting production issues and documenting completed jobs for accurate billing. Prior experience as an Associate Technical Account Manager at Yardi involved providing technical support and resolving client issues. Ravi also held a role as a Senior Orientation Leader at the New York Institute of Technology, supervising orientation leaders and hosting events, and gained hands-on experience as I.T Technical Support with the New York City Department of Health and Mental Hygiene. Ravi earned a Bachelor's degree in Information Technology with a minor in Technical & Professional Communication from the New York Institute of Technology.
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