Socialbear®
David McManus is an experienced professional in account management and social media, currently serving as Account Director at Socialbear since October 2019, where leadership roles include overseeing the Account Management team and enhancing client relations for major brands. Prior experience includes positions as Account Manager at Templar Corporation Limited and Head of Social Media, managing various digital channels and community engagement. Additional roles include Social Media & Marketing Manager at Straightedge, Assistant Manager at Deichmann Great Britain, and Marketing and Business Development Intern at EquipmentConnect. David's career began as a Shift Leader at JD Wetherspoon, demonstrating early leadership potential. Educational qualifications include a BA (Hons) in Business and Management from the University of the West of England and various subjects studied at both The King John Sixth Form and The King John School.
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Socialbear®
Socialbear® is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. Our full stack service includes: agents, management, security, training, analytics and data. With over 200+ employees, we power customer service for industry leading brands, charities and governments. Our goal is to continue transforming traditional contact centres, into cloud based community led initiatives. We firmly believe that Social Media, Live Chat and Email are the primary way customers engage with businesses online, the driving force that powers Socialbear.