Socialbear® is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. Our full stack service includes: agents, management, security, training, analytics and data. 

With over 200+ employees, we power customer service for industry leading brands, charities and governments. Our goal is to continue transforming traditional contact centres, into cloud based community led initiatives. We firmly believe that Social Media, Live Chat and Email are the primary way customers engage with businesses online, the driving force that powers Socialbear. 

Social Media

Socialbear®

Socialbear®'s headquarters in London, United Kingdom

This department provides assistance and solutions to customers, ensuring their needs are met and issues are resolved.

Customer Support

This department focuses on managing and enhancing interactions between the organization and its audience across social media platforms.

Community Engagement

This department focuses on managing client relationships and ensuring customer satisfaction.

Account Management

This department oversees the strategic direction and overall management of the organization.

People (3)

Jobs (0)

Other teams

Community Engagement

Account Management

Executive Leadership