In 1994, our founders saw a need for a local Missouri internet provider. They ignored some initial skepticism from friends and family – the internet was, after all “just a fad” - and started Socket, providing basic dial-up internet service out of a small office in Columbia.

Demand for internet access grew rapidly. By 1999, Socket had more than 30,000 customers and relocated to two office spaces on Cherry Street in downtown Columbia. (Those spaces are now Glenn's Cafe and studio apartments!)

As dial-up internet peaked, Socket looked to ways to keep its business moving forward. The company began offering high-speed internet and later became a CLEC (competitive local exchange carrier). With the expansion of business telephone and other advanced services, rapid growth ensued, and Socket was named one of the nation’s fastest growing companies by Inc. Magazine.

Socket continued to expand, moving in 2007 to an office on Clark Lane in Columbia. Residential telephone service and Naked DSL internet were introduced, resulting in more expansion.

Socket began work in 2011 on a brand new fiber-optic network to reach homes and businesses in rural Callaway County and Fulton. Socket has been expanding this fiber network ever since, now reaching several Missouri cities. Thousands of customers enjoy reliable, high-speed internet as a result.

Today, Socket employs approximately 160 people, with offices in Columbia and St. Peters. We’re proud to be Missouri's local telecommunications provider, and we plan on bringing state-of-the-art technology and friendly, local support to as many homes and businesses as possible.

We look forward to serving you!

Telecommunications

SOCKET

SOCKET's headquarters in Columbia, MO, United States

This department manages employee relations, recruitment, training, and organizational development.

Human Resources

The Technical Support Team at SOCKET is dedicated to ensuring that customers receive timely and effective assistance with their telecommunications services. This team consists of skilled professionals, including NOC Engineers and Telecommunications Technicians, who monitor network performance, troubleshoot issues, and install systems. They work collaboratively to deliver solutions, coordinate service delivery, and maintain high standards of customer satisfaction, all while embodying SOCKET's commitment to reliable, local support.

Technical Support Team

This department focuses on driving revenue through the acquisition and management of customer accounts.

Sales Department

The Technical Operations team at Socket is responsible for ensuring the seamless delivery of high-quality telecommunications services. Their diverse roles, including programmers, switch provisioners, and field service specialists, focus on maintaining and optimizing the network infrastructure, implementing new technologies, and providing technical support to both residential and business clients. By collaborating closely with other teams, they facilitate efficient service provision and contribute to Socket's commitment to reliable, high-speed internet access across Missouri.

Technical Operations

The Analysis and Strategy Team at Socket focuses on evaluating market trends, customer needs, and operational efficiencies to drive informed decision-making and strategic planning. This team collaborates closely with other departments to identify growth opportunities, enhance service offerings, and improve overall business performance through data-driven insights and process improvements. Their goal is to ensure Socket remains a competitive and innovative leader in the telecommunications industry.

Analysis and Strategy Team

This department oversees the planning, execution, and completion of construction projects.

People (3)

Jobs (0)

Other teams

Technical Support Team

Sales Department

Technical Operations

Analysis and Strategy Team

Construction Management