Shannon Doyle

Shannon Doyle is an experienced Customer Success professional currently serving as a Scaled Customer Success Manager at Socure since July 2023. With a strong background in managing enterprise and SMB accounts, Shannon previously held the role of Enterprise Customer Success Manager at MANTL, overseeing a portfolio worth $3.8 million, and prior to that, was a Senior Customer Success Manager at Teampay, where responsibilities included managing customer journeys for a diverse range of accounts. Other positions include Customer Success Manager at Kiddom and Account Development Manager at ITHAKA, where Shannon achieved notable success in client retention and cross-selling initiatives. Earlier career experience includes roles at Triumph International, where Shannon implemented efficient customer service processes and collaborated across departments. Shannon holds a Bachelor of Arts in Art History from the University of Tampa and a Master of Arts in Contemporary Art History from Sotheby's Institute of Art.