Ebony Cooper has a 14-year proven track record in financial services with expertise in process and operations management, particularly in mortgage processing and compliance. They have held positions at various companies, including Citi and Wells Fargo, where they managed loan processing and compliance activities. Currently, Ebony serves as a Mortgage Processing Manager at SoFi, focusing on enhancing operational efficiencies and customer service. They also hold a Bachelor of Arts in Business/Corporate Communications from the University of Louisville.
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