Eric Sjoberg

Eric Sjoberg is currently the Director of Fair and Responsible Banking at SoFi, where they develop and enhance complaint management policies and provide oversight of complaint-related regulatory examinations. With nearly 20 years of experience in regulatory compliance monitoring and examination functions, Eric has held various roles, including Senior Manager at the Federal Reserve Bank of San Francisco, where they managed significant supervisory activities and improved complaint resolution processes. They have also served at the Consumer Financial Protection Bureau as a Commissioned Senior Examiner and have a strong educational background with an MBA from Boston College. Eric's diverse experience spans a wide range of financial institutions, providing them with unique insights into compliance programs and risk mitigation.