John Diana has extensive experience in the mortgage and banking sectors, holding various leadership positions from 1999 onward. Notable roles include Vice President of Sales at Custom Mortgage, where John supervised a large sales team and focused on achieving productivity and revenue goals. As Vice President at Citizens Bank, John managed a team of loan officers and played a crucial role in implementing innovative processes that significantly improved efficiency and customer experience. John's tenure at Capital One Home Loans featured leadership of a top-performing mortgage sales team that achieved impressive loan volumes while enhancing employee engagement. Recent positions include Vice President of Business Development at Freedom Mortgage and Production Leader at SoFi. John holds a degree from Pennsylvania State University.
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