Liz Bartlett currently serves as Senior Director of Member Servicing Optimization at SoFi, overseeing operational excellence in member experience across products since August 2021. Previously, Liz held various roles at SoFi, including Director of Member Operations and Director of Strategic Operations, where Liz developed a cross-sell program and completed revenue-generating pilots. Co-founding Discotech and Nimbly, Liz contributed to innovative growth opportunities in financial technology aimed at improving customer experiences. Liz's experience at TD Ameritrade spanned nearly a decade and included various leadership positions, focusing on operational excellence, team management, and training in a fast-paced financial services environment. Liz began a career in animal care as a Veterinary Technician after obtaining a B.S. in Animal Science from the University of Maryland.
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