Michelle Lai is a seasoned product management professional currently serving as a Senior Product Manager at SoFi since 2023. Prior to this role, Michelle held the position of Product Manager at Ripple from 2021 to 2023 and was previously a Product Analytics Manager at PayPal between 2018 and 2021. Michelle's career began as a Product Analyst at Gett in 2017 and included significant experience as a Strategy & Operations Manager at DHL Global Forwarding from 2011 to 2016. Michelle holds a Master of Business Administration (M.B.A.) from Northwestern University - Kellogg School of Management and a Bachelor of Business Administration (B.B.A.) in International Business from National Taiwan University.
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