Sarah O.

Sarah O. is a skilled professional with extensive experience in operations and customer service, currently serving as a Card Processing Associate at SoFi since October 2021. In this role, Sarah provides operational support for debit and credit card products, processes disputes, and collaborates with processing partners. Previous positions at SoFi include Consumer & Complex Loan Reviewer and Operations Explorer: SoFidea Analyst, where Sarah contributed to loan portfolio growth and operational efficiency. Prior work experience includes roles in client services, appointment setting, and compliance analysis at various companies, including Merrill Lynch and PGA TOUR Experiences. Sarah holds a Bachelor's degree in Communications with a focus on Public Relations from the University of North Florida.