Townsend Collins

Townsend Collins, MPA, currently serves as a Senior Manager for Strategic Initiatives in Home Loans at SoFi since October 2020, focusing on strategic partnerships that drive revenue and enhance operational efficiency, with notable savings exceeding $15 million. In this capacity, Townsend has adapted to the growth of SoFi Bank following its acquisition of Wyndham Capital Mortgage, contributing to fintech leadership objectives. Prior experience includes a Managing Consultant role at Raftelis, where Townsend specialized in business optimization and strategic planning, as well as earlier positions as a Management Analyst and Business Analyst at Mecklenburg County, highlighting a strong background in process improvement and organizational development. Townsend’s career began as a Mortgage Banker at Wyndham Capital Mortgage, and academic credentials include a Master of Public Administration from the University of North Carolina at Charlotte and a Bachelor of Arts in Political Science from the University of Tennessee, Knoxville.