Graham Barfoot

Graham Barfoot is an accomplished professional with extensive experience in business analysis, implementation, and service management, predominantly in the IT sector. Notably, during time at Computacenter, significant contributions included leading a major project for the migration of customers to a unified Service Management tool, and serving as a Senior Services Tools BA where responsibilities involved managing Remedy configuration and mentoring team members. Graham also held roles such as Project Analyst and Major Incident Manager, where a focus on process improvement and customer satisfaction was paramount. Subsequent positions at Iter Digital and i-nexus further showcased Graham's capabilities, overseeing project delivery and deployment for high-profile clients. Currently serving as a Business Consultant at Sofico, Graham continues to leverage a strong background in process optimization and stakeholder engagement.