Fabian Brunings is a seasoned IT professional with extensive experience in incident management and service consulting. Currently serving as a ServiceNow Consultant at Sofie since January 2023, Fabian previously held the position of Incident Manager at Wortell from December 2017 to December 2022, where responsibilities included monitoring call handling and issue resolution. Prior to that, Fabian worked as a Major Incident Manager at Nike, overseeing critical infrastructure monitoring and proactive incident prevention from July 2015 to November 2017. As an Incident Coordinator at Intertrust Group from July 2011 to July 2015, Fabian focused on client satisfaction and resolving major incidents across global offices. Fabian began the career as a Helpdesk Analyst II at Call2, supporting various organizations from July 2008 to July 2011. Fabian holds a degree from Amsterdam University of Applied Sciences, earned between 2011 and 2015.
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