Karin Söderlind

Karin Söderlind has extensive work experience in various roles and companies. Karin is currently working as a Business Technology Senior Manager at Sofigate. In this role, they provide leadership and management in technological business solutions.

Prior to their current position, Karin worked at H&M as a Competence Lead Software Engineer. Karin supported and challenged Software Engineers in their development journey and explored tools for scaled agile development. Karin also worked as an Informationsarkitekt, where they created and implemented an information model for Product Teams, connecting Jira with ServiceNow. Additionally, they served as a Project Manager, focusing on H&M IT's internal information architecture.

Before their time at H&M, Karin worked at Sofigate as a Business Technology Senior Manager. Karin was responsible for introducing new ways of working for service owners and delivery managers, and they developed training concepts and implemented new roles and reporting frameworks. Karin also held the role of Managing Consultant, leading projects in portal redesign and implementing ITIL-processes and tools.

Prior to that, Karin worked at Daymark AB - a Sofigate Company as a Managing Consultant. Karin managed projects for a Swedish municipality, launching a request portal, and implemented ITIL-processes and tools for a Group IT-function in a major construction company. Karin also worked at Daymark AB as a Senior Consultant, serving as a Service Manager for Workplace Services and as a Technical Project Manager for financial reporting and reorganization projects.

Karin also has experience at TeliaSonera as a Service Owner for Infrastructure Services and as a Service Catalogue Manager. Karin was responsible for service portfolio management, service introductions, process implementation, and cost allocation.

Earlier in their career, Karin worked as a Product Specialist IP-telephony at TeliaSonera Broadband, where they improved the technical installation process and customer journey for VoIP-customers. Karin also worked as a Product Manager, Residential xDSL at TeliaSonera Sweden, overseeing residential xDSL products. And they began their career as a Purchasing Specialist at Aralen AB, handling the purchasing processes and agreements.

Additionally, Karin had summer jobs at Tempo Olofsbo AB during the 1990s.

Overall, Karin Söderlind has a diverse background in various roles, including management, consulting, project management, and technical expertise.

Karin Söderlind's education history is as follows:

In 2015, they completed the ServiceNow Training and obtained a Certified System Administrator ServiceNow certification, specializing in the ITSM platform.

In 2014, they attended the Stockholm School of Economics and received a Business Accumen Certificate, where their field of study focused on Business, Management, Marketing, and Related Support Services.

In 2012, they attended Informator and completed the ITIL Lifecycle Service Strategy course, specializing in Service Management.

In 2011, they received an ITIL v3 certification from Addskills, with a focus on the ITIL v3 Foundation.

In 2010, they attended M Gruppen for leadership training.

From 2007 to 2008, they attended the KTH Royal Institute of Technology for the IT/IP Business Competence Development Programme.

From 1996 to 2000, they attended Växjö University in Växjö, where they obtained an Ekonomie Magister degree in Business Administration, with a specialization in Logistics.

In 1999, they briefly attended the University of Central Missouri, studying Ethnicity in a social context. No specific degree was mentioned for this experience.