Sonja Laakkonen

Sonja Laakkonen is a seasoned professional with extensive experience in project management, problem management, and business process development. Currently serving as a Senior Advisor at Sofigate Oy since September 2011, Laakkonen has previously held notable positions at Fujitsu Services, including Kehityspäällikkö and Tuotantopäällikkö, where responsibilities included implementing and monitoring processes related to problem and change management. Laakkonen also managed multiple projects at Palmia, City of Helsinki, overseeing system migrations and implementation of operational management systems. Earlier roles at the City of Helsinki involved developing and maintaining information processing systems and coordinating various IT activities. Educational background includes a Master of Business Administration in Information Systems and specialized studies in knowledge management.