Chadi Basma is an experienced and passionate hotelier with a rich background in hotel operations management, guest experience, and quality assurance. They have held various roles, including Operations Manager for multiple properties in France and the USA, and Senior Quality Assurance Consultant at Deloitte, where they evaluated and coached international hotel properties. Chadi's career began as a Guest Relations Coordinator and they have progressed through positions that emphasized guest satisfaction and operational excellence. They are currently a Regional Hotel Operations Manager overseeing 10 hotels and 2 restaurants. Chadi is bilingual in English and French and holds a Bachelor's degree in Hospitality from Ecole Internationale Tunon Montpellier.
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