Anna Pytka is a seasoned professional with extensive experience in network security and operations management. Currently serving as the Network Security Team Lead at Softcat plc since January 2022, Anna has previously held prominent positions, including Senior MS Operations Team Lead at NTT Ltd. and MSC TRG Team Leader at Dimension Data. With a strong background in managing teams of L2/L3 engineers across multiple countries, Anna has a proven track record in performance management, service delivery according to SLAs, project supervision, and client transition management. Anna's technical expertise is complemented by experience in multivendor environments, where responsibilities included technical support for enterprise customers and training new hires. Anna holds a Master's degree from Uniwersytet Ekonomiczny w Katowicach.
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