Chelsea M.

Chelsea M. is an Internal Account Manager at Softcat plc, where responsibilities include collaborating with mid-market and enterprise companies to improve customer experience in cybersecurity, infrastructure, and digital workspace. This position, held since August 2022, involves managing daily operations and ensuring client satisfaction. Prior to this role, Chelsea participated as a User Research Mentee at Black Girls in Tech from February to June 2022, gaining insights on user research principles and methodologies through mentorship from a Google professional. Chelsea holds a BSc in Psychology from Aston University, completed in June 2022.