Emma Fox

Emma Fox is an experienced professional currently serving as a Services Portfolio Programme Manager at Softcat plc since May 2021. Prior to this role, Emma held various positions at Rackspace from April 2018 to May 2021, including Partner Cloud Onboarding Manager II and AWS Onboarding Coordinator, where responsibilities included supporting multi-cloud customers and managing customer journeys from solutioning to implementation. Earlier experience includes working as a Customer Experience Manager at Direct Entry Solutions Worldwide Ltd and as a Customer Service Administrator at Direct Entry Solutions Limited, focusing on customer service excellence and e-commerce platform support. Emma began a career in customer service at The Village Pharmacy as a Dispensing Assistant. Emma completed education at Harlington Community School from 2005 to 2010.