Helene Weaver is an experienced professional with a diverse background in customer service and support roles. Currently serving as the Order Fulfilment Support Deputy Team Leader and Senior Customer Services Executive at Softcat plc since February 2021, Helene is responsible for training new team members and managing complex customer cases. Previously, Helene held various positions at World Challenge from December 2017 to February 2021, including Leader Coordinator and Customer Support Coordinator, where responsibilities included recruiting staff, managing customer relationships, and improving operational processes. Helene's earlier experience includes serving as a Nursery Practitioner (Second in charge) at Beaconsfield Childcare, and as a Junior Manager at Genesis Martial Arts Gym, showcasing a strong foundation in leadership and customer engagement alongside a commitment to providing high-quality service.
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