James Budgen is an experienced sales professional currently serving as Client Director and Sales Team Leader at Softcat plc since November 2015, where responsibilities include delivering high-level customer service to strategic clients and managing a team of eight salespeople. In addition, James holds the role of Priority Lead for Customer & Employee Experience, focusing on enhancing customer satisfaction and driving response rates for sales surveys. Prior roles include Account Director and Senior Account Manager, where James emphasized understanding customer objectives and delivering exceptional service. Earlier experiences include working as a gardener/landscaper and sales assistant, showcasing a diverse skill set and a strong foundation in customer relations and account management.
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